Got Questions in your mind?

We’ve answered the most common queries to help make your travel experience smooth and stress-free.

  • What is an Electronic Travel Authorisation (ETA)?

    An ETA is a digital permission required for certain nationalities to travel to the UK without a visa. It’s linked to your passport and checked at the border.

  • Who needs to apply for an ETA?

    If you’re from a country included in the UK ETA scheme, you’ll need one to travel—even for short stays. Check your eligibility before booking your trip.

  • How long is the ETA valid for?

    An approved ETA is usually valid for multiple entries over two years or until your passport expires—whichever comes first.

  • Can I apply for an ETA if I already have a UK visa?

    No, if you already hold a valid UK visa, you do not need an ETA.

  • How long does it take to get an ETA?

    Most applications are processed within 48 to 72 hours. However, it’s best to apply well in advance of your travel date.

  • What documents do I need to apply?

    You’ll need a valid passport, a recent photo, and a debit/credit card to pay the application fee.

  • Can I work or study in the UK with an ETA?

    No. The ETA only allows for tourism, transit, or short business visits. It does not permit work or study.

  • How much does an ETA cost?

    The government fee for an ETA is set by UK authorities. Our service charges a small additional fee for support and application handling.

  • How do I know if my ETA is approved?

    You’ll receive confirmation via email. It’s automatically linked to your passport, so no physical document is needed.

  • What happens if my ETA is denied?

    If your application is refused, we’ll notify you with the reason (if provided), and guide you on possible next steps.

  • Can I apply for an ETA for someone else?

    Yes, you can submit an application on behalf of a family member or companion, provided you have their details and consent.

  • Do children need an ETA too?

    Yes, all travelers—including infants and minors—must have their own approved ETA to enter the UK.

  • Can I update my ETA if my passport details change?

    No, a new ETA application is required if your passport is renewed or replaced.

  • Is an ETA the same as a visa?

    No, an ETA is not a visa. It’s a simplified travel authorisation for short visits, while a visa is required for longer stays or different purposes.

  • Can I extend my stay in the UK with an ETA?

    No, you must leave the UK before your permitted stay ends. ETA does not allow extensions.

  • Is my information secure when I apply online?

    Yes, we use encrypted systems to protect your personal data and ensure a secure application process.

  • Can I apply if I have a criminal record?

    Your eligibility depends on the nature of the record. The application may ask for additional background details, which can affect approval.

  • What if I made a mistake on my application?

    Let us know immediately. In some cases, you may need to submit a new application with the correct details.

  • Do I need to print anything for my trip?

    No printout is required. Your ETA is linked to your passport, which you’ll present at the UK border.

  • When should I apply for my ETA?

    Apply as early as possible—at least a week before your departure—to allow time for processing and any unexpected issues.

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